AWER isn’t just built to handle conversations — it’s trained to capitalize on them.
With intelligent upsell logic embedded directly into our voice AI flows, AWER helps businesses turn routine calls into revenue opportunities. Whether you’re a restaurant offering takeout, an HVAC business scheduling a repair, or a med spa booking a consultation — the AI can identify upgrade opportunities, make recommendations, and close the upsell without human intervention.
💡 Smarter Conversations That Sell
Traditional call center agents might forget to mention premium options or added services. AWER doesn’t.
Our voice AI agents are programmed to look for contextual cues in the call — such as:
- Is the customer ordering food? Offer drink bundles or dessert add-ons.
- Are they booking a HVAC service? Offer a seasonal tune-up or maintenance plan.
- Is this a med spa appointment? Suggest a popular complementary service.
Each upsell is presented naturally in the flow of the conversation, never forced or awkward.
🔁 Trained on What Converts
We’ve built industry-specific upsell logic that mirrors top-performing sales reps. Each call is evaluated for conversion points and optimized over time using:
- Real booking and sales data
- Conversational A/B testing
- Voice model tuning for emotional delivery
Because it’s AI, it doesn’t forget, get tired, or skip steps — meaning your team gets more value out of every single interaction.
🛒 Real-Time Cart Building and Payments
When paired with AWER Payments, the AI can instantly:
- Build an order or invoice in real time
- Add upsold services or products
- Collect payment over the phone or via secure SMS link
No follow-up needed. The entire transaction — upsell included — is completed on the spot.
🎯 Built for Restaurants, Home Services, and Med Spas
Some of the most effective use cases include:
- Restaurants: Add combo meals, upsell appetizers, or suggest loyalty program enrollment.
- HVAC & Plumbing: Include tune-ups, memberships, or warranties.
- Med Spas: Suggest skin care add-ons, packages, or priority scheduling.
Upsells aren’t just for eCommerce. Voice AI brings the same revenue lift to brick-and-mortar businesses — without a sales team.
🧠 Data-Driven Optimization
Because every conversation is logged and analyzed, AWER continuously learns which upsells are accepted, declined, or ignored. Over time, this lets you:
- Improve scripts and timing
- Personalize offers by season, location, or caller type
- A/B test different approaches automatically
You don’t need to manage sales training — AWER does the learning and refining for you.
Schedule a Demo
Want to see how upselling works in a live call? Schedule a demo and hear the AI close like a top sales rep.