FEATURE

How AWER’s Voice AI Handles Missed Calls, Follow-Ups, and Customer Scheduling — Automatically

If you run a service business, you already know the pain of missed calls and weak follow-up. Every unanswered phone call could be a lost booking, a missed install, or a frustrated customer who moves on to a competitor. With staff juggling field work, admin tasks, and customer service, it’s not always realistic to catch every inbound call.

That’s where AWER steps in.

AWER is a fully unified AI platform designed to act like a 24/7 receptionist, scheduler, and follow-up assistant. With Voice AI built at its core, AWER doesn’t just log missed calls—it responds to them, qualifies the intent, and books appointments automatically.


The Cost of Missed Calls

Whether you’re in HVAC, roofing, med spa services, or restaurant reservations, a missed call is often a missed opportunity. Studies show that over 70% of customers won’t leave a voicemail, and most won’t call back.

That means your business is losing revenue unless someone picks up the phone—fast.


Real-Time AI That Answers Like a Pro

AWER’s Voice AI doesn’t wait until your staff is free. It answers calls in real time, understands customer needs using advanced speech recognition (powered by Deepgram), and responds conversationally. From service quotes to reservation bookings, the system can:

  • Qualify the caller’s intent
  • Capture and verify contact information
  • Route urgent calls or trigger a live transfer
  • Book or reschedule appointments instantly

Seamless Scheduling with Jobber, Housecall Pro, and More

Unlike generic chatbots or answering services, AWER connects directly into your existing scheduling tools. Supported integrations include:

  • Jobber (home services)
  • Housecall Pro (contractors & HVAC)
  • Google Calendar
  • GoHighLevel
  • OpenTable (for hospitality)

Customers can be scheduled automatically based on your real availability—not generic time windows. Your team stays focused on the field while AWER manages the calendar.


Automated Follow-Up Without Lifting a Finger

Missed a call during a job? AWER can follow up automatically with a callback or a personalized SMS, using natural language to ask what the customer needed. If it detects booking intent, it initiates a conversation and guides the customer through your scheduling flow.

The system can also:

  • Confirm appointments
  • Handle reschedule or cancellation requests
  • Trigger outbound reminder calls before the visit

Smarter Voice, Fewer Mistakes

AWER learns over time. It can distinguish between appointment types, prioritize high-value leads, and even update your CRM in real time. It’s not just answering calls—it’s managing customer relationships.


Built for Service Businesses That Need Speed

Whether you’re a solo contractor or a 30-location operation, AWER gives you voice automation that works out of the box. No complicated scripting. No guesswork. Just fewer missed opportunities and more booked jobs.


Want to See It in Action?

To schedule a demo, reach out to our team or visit your AWER dashboard. If you’re tired of missed calls turning into missed revenue, AWER is the solution you’ve been waiting for.

AWER: Where voice meets workflow.

Browse more articles

Why Real Estate Brokers Need Voice AI to Capture More Leads 

Why Real Estate Brokers Need Voice AI to Capture More Leads 

In real estate, timing is everything. A missed call, a delayed response,…

Why Home Service Companies Can’t Afford to Miss a Single Call 

Why Home Service Companies Can’t Afford to Miss a Single Call 

In industries like HVAC, plumbing, electrical, and roofing, every call matters. When…

Why Every Voice AI Platform Needs Built-In Payments — And How AWER Solves It

Voice AI Is Evolving — But Billing Hasn’t Caught Up Voice AI…