When customers call your business, they’re not looking to “press 1 for sales” or “wait for the next available agent.” They want answers — fast. That’s where AWER’s Voice AI steps in.

Unlike chatbots or IVR menus that frustrate callers, AWER responds with a calm, natural voice that can carry a real conversation — booking appointments, answering questions, and even collecting payments — just like a top-performing receptionist would.

🤖 Chatbots and Phone Trees Are Killing Your Customer Experience

It’s 2025. People are tired of robotic phone menus and scripted chatbot responses. When a homeowner calls to schedule a repair, or a patient calls with a time-sensitive question, they don’t want to “wait on hold” or “type a message in a live chat.” They want a clear, human experience — now.

That’s where traditional chatbots fail. They work well on websites but break down over the phone. No tone control. No emotion. No flexibility.

Worse, phone trees (IVRs) create dead ends and hang-ups, which means missed revenue.

🧠 AWER Uses Real Conversation — Not Scripts

AWER’s Voice AI listens like a human, interprets context in real time, and speaks naturally. We don’t follow rigid scripts. We detect intent. That means the AI can handle:

• “Can I reschedule my appointment?”
• “How late are you open today?”
• “Do you guys handle water heater installs?”
• “Can you take a payment over the phone?”

And it doesn’t just answer — it gets things done.

🎙️ Built for Voice, Not Text

Many “AI assistants” are just chatbots re-skinned for voice. That’s not what we built.

AWER is voice-native. We’ve invested in real-time speech processing, call control, and natural TTS (text-to-speech) models — not repurposed web bots. That includes:

• Human-sounding voices powered by ElevenLabs and Cartesia
• Real-time transcription via Deepgram
• Background noise suppression with Krisp
• Multi-step reasoning to handle nuanced calls

When someone says, “Actually, I need to cancel that — and can you text me a quote?” — our AI gets it.

📈 More Calls Answered = More Revenue

Every missed call is a missed opportunity. With AWER, you never miss one again.

Whether you’re a hair salon, HVAC company, law office, or med spa, AWER acts as your 24/7 receptionist. It answers, qualifies, schedules, and routes — even while your team sleeps.

And if a live person needs to jump in, AWER can warm transfer the call — with all the context included.

🔒 Privacy Built In

We designed AWER for secure industries, too. Whether you’re in healthcare or home services, our system supports:

• HIPAA-enablement on request
• PCI Compliant-aware payment capture
• SOC 2 Type II compliance in progress
• Per-call transcripts and audit logs

🚀 The Receptionist That Never Sleeps

No sick days. No voicemails. No missed calls.

AWER gives your business a professional, human-sounding phone presence — at scale.

Ready to hear the difference?

Schedule a demo and see how AWER can become your front desk — without hiring another staff member.